Customer service : a management perspective / by Bernard J. La Londe, Martha C. Cooper, Thomas G. Noordewier ... for the Council of Logistics Management.

By: Contributor(s): Material type: TextTextPublication details: Oak Brook, IL (2803 Butterfield Rd., Oak Brook IL 60521) : The Council, c1988.Description: 162, [249] p. : ill. ; 24 cmSubject(s): DDC classification:
  • 658.812 LA
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Item type Current library Call number Status Barcode
Book Book Indian Institute of Forest Management, Bhopal 658.812 LA (Browse shelf(Opens below)) Available 14547
Total holds: 0

Bibliography: p. [177-249] (2nd sequence)

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